About H&H Installations
Company Overview: H&H is a privately-owned and operated medical equipment installation company that has been providing expert services to various OEM's for over 20 years. The benefits of our clients outsourcing the mechanical portion of their installation include quicker installation cycle times, increased productivity, reallocation of key company resources, significant cost savings and improved customer satisfaction. Our team of highly experienced installers have a proven track record for reliability and efficiency, all while maintaining the professional and courteous demeanor that is essential for delighting our clients. H&H is located in Pontiac, Illinois but works all over the western 2/3rds of the US and in Canada. We lead the industry with the highest employee retention and live by the motto, work to live, don’t live to work.
Medical Equipment Installer Role Description: This is a full-time, remote, field-based role for a Medical Equipment Installer. Responsibilities include installing very complex medical equipment, mechanical assembly, and maintaining medical equipment at client sites while ensuring all installations meet safety and quality standards.
Core Responsibilities:
- Performing surveys and site walks to ensure the pre-installation preparation has been completed and the site is ready for the project to proceed.
- Facilitating the delivery of the medical equipment and support getting the system from the delivery truck to the location that the customer has identified.
- Assembling a system from boxes and crates to full operational use. Includes the installation, cable routing and termination, alignment, anchorage, and cover assembly.
- Troubleshooting and resolving equipment-related issues. Deductive reasoning is key.
- Following technical manuals, instructions and protocols with an emphasis on quality work.
- Providing exceptional customer service through clear and consistent communication around project statuses, risk mediation and issue escalation.
- Documenting installation progress and completion as part of H&H’s QAA program.
- Working with trades to translate exactly what is needed to accomplish project goals are completed.
- Collaborating with teams and on-time project completion are key components of this dynamic and hands-on position.
- Completing required training and certifications required for the type or role and responsibilities you will be assigned to.
- Working with new hires to provide OJT and mentoring once you are in a senior lead position.
Qualifications
- Technical Aptitude: Proficiency in assembling, installing, and troubleshooting medical equipment or similar mechanical and electronic systems.
- Problem-Solving: Strong ability to diagnose and resolve equipment-related issues effectively, following technical manuals and guidelines.
- Customer Service: Demonstrated experience in delivering clear communication and conducting training sessions for clients, fostering positive relationships.
- Team Collaboration: Ability to work effectively with a team and at times independently, ensuring timely completion of installation projects.
- Multi-tasking and strong organizational skills.
- Physical Fitness: Capability to lift, transport, and install medical equipment in various settings.
- Additional Qualifications: Experience in the medical devices industry is highly beneficial, with an emphasis on CT, MRI, XRAY and LINAC.
- Technical certifications or advanced training or a degree in related fields, like Clinical Engineering, BMET, Military or HTM is very much valued.
- Rigging experience not a requirement but would be beneficial.
- Experience working within a hospital or medical setting with patients and staff.
- Valid driver's license and a willingness to travel a majority of the projects is essential.
Locations: The Western US with an emphasis on Arizona, Nevada, California and Colorado.
Salary: Annual salary of $60k-$100k, based on work experience and home location.
H&H Installations is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Company policy prohibits unlawful discrimination based on race, color, creed, sex, marital status, age, national origin, physical or mental handicap, disability, medical condition, ancestry, sexual orientation, or any other consideration made unlawful by federal, state or local laws. All such discrimination is unlawful.